TESTIMONIALS

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We can arrange to have you speak to people who have dealt with Ancaster Cycle...

Trevor and the staff at Ancaster Cycle can bend your ear about how good they are but it is often more convincing if past customers share their purchase or service experience with you.

Below is a selection of testimonials, solicited albeit, so that you can obtain a sense of what it is like to deal with Ancaster Cycle.


Testimonial #1

It's simple... 6 years ago I bought my first bike and cycling accessories at Ancaster Cycle because they had a convenient location, competitive prices and a good selection of product. What's more important Is that I continue to buy my bikes (4 bikes later) and accessories there because they have something not all shops seem to offer and that is unsurpassed customer service. Expertise, knowledge, hassle-free repairs and a friendly easy-going atmosphere is why I continue to go back and I give them the best compliment of all... referrals to family and friends. 

Thanks.

Kent Ginther
Paragon Creative Group Inc.
Dundas, Ontario

 


Testimonial #2

Ancaster Cycle has been the local bike shop of my family for the last 16 years, carrying quality makes such as Giant and Trek.  Trevor and staff have met our needs for road and mountain bikes, repairs, parts and advice in a professional, timely manner.  The store has expanded over the years, encouraging any type or gender of bicycle enthusiast with a broader variety of bikes and apparel.  My wife has had many repairs completed on her commuter bike allowing her to continue to enjoy rides to and from work without long delays.  Talk to Trevor and Dan for good deals and advice.

Drs. Peter Ford and Anne Holbrook

 


Testimonial #3

I met Trevor at another bike shop in 1987, and he was the first and only person of 4 shops I went to that actually asked me what I was looking for instead of trying to up sell me on a bike I did not need. When he opened up shop here in Ancaster, I immediately started dealing with him, because of that professional approach, and I have never been disappointed. The result is that I have bought some number of  bicycles for me and my family from him over the years.

I have also referred a number of my friends there over the years, who have in turn thanked me for sending them to someone who listens and recommends what is appropriate.

C. Bick
Ancaster, Ontario


Testimonial #4

I have been a runner for a number of years and wanted to add a different venue to my exercise regime. A few of my friends were into mountain biking and I thought it would be great to try this sport. Since I had not owned a bike for 30 years I wanted to make sure I got the right bike for my needs. I shopped around at different bike stores in the area but came back to Ancaster Cycle since they have competitive pricing, convenience of service in my home town and competent staff to answer my questions.

I have owned my first mountain bike now for three years and continue to have all of my service needs provided by Ancaster Cycle. They repair the bike in a timely fashion and get me back on the bike ASAP.

Mountain biking has provided me with a great deal of fun and I have not regretted purchasing and obtaining service from Ancaster Cycle.

W. Gill
Ancaster, Ontario


Testimonial #5

Trevor and the guys at Ancaster Cycle have been awesome for my family. My wife is a competitive Adventure racer and Trevor got her into a bike that was perfect for her. He maintains it perfectly no matter how hard she races it! The huge selection and product knowledge at Ancaster cycle got me back into road riding at a great price with the perfect bike for me. Now my kids are all riding and cycling has become a way for us all to be active and have some family time. I appreciate the comfortable atmosphere and the customer centered approach to business. I have referred many people to Ancaster Cycle and will continue to do so.

Dr. Paul Ziemer, Burlington  


Testimonial #6

My first bike from Ancaster Cycle was 13 years ago.  We have bought many bikes since as the children grew, and sometime just because I wanted a new bike.  Trevor and his staff always take the time to make sure we have the right bike, never try to over-sell, the bikes always leave in perfect shape, and service is always done on time and right.  Ancaster Cycle has a full range from most affordable to exotic, but no matter where you are shopping there is time for you, time to get it right.  It’s not just the bike, it is the full experience, and it is a great one at Ancaster Cycle. 

Jim MacLeod
Ancaster


Testimonial #7

I have been a customer at Ancaster Cycle for 17 years. Trevor sold me my first mountain bike and even took me out for a ride in the valley to make sure I was comfortable on it. That is customer service. Since then I have purchased more mountain bikes, road bikes, bikes for the family from tricycle to adult, trailers, trainers, and clothing. All of this was provided with thought, care, and professionalism by the Ancaster Cycle staff. I have recommended them without hesitation and have always heard back an enthusiastic “thank you” from the people I have advised.

Roy Till
Ancaster